Business Details
38 Years
experience
Your Trusted Partner for Eye Care Solutions
Optical Express has been delivering exceptional eye care services for over 35 years, establishing itself as the UK's leading provider of laser eye surgery and private lens procedures. Our team of world-class surgeons has performed more than 2 million procedures globally, supported by advanced technology investments exceeding 500 million. We prioritise patient care through comprehensive aftercare programmes, free consultations, and a commitment to clinical excellence. With over 130 clinics across the UK, Ireland, and mainland Europe, we offer accessible solutions ranging from routine eye tests to life-changing vision correction surgeries.Our Trustpilot reviews reflect a 99% recommendation rate from satisfied patients, underscoring our reputation as a trusted industry leader. We maintain rigorous quality standards through membership in optical governance bodies and continuous investment in staff training and cutting-edge equipment. Our patient-first approach ensures transparent communication, ethical practices, and tailored treatment plans that address individual vision needs while maintaining environmental responsibility through sustainability initiatives.
Services
Laser eye surgery
Lens replacement
Cataract surgery
Eye tests
Glasses
Contact lenses
Dry eye treatment
Vision correction
Premium intraocular lenses
Refractive lens exchange
Details
- Year established: 1988
Highlights and features
- 2 million vision correction procedures performed globally by experienced surgeons
- 99% of patients achieve 20/20 vision or better after laser treatment
- 500 million invested in state-of-the-art diagnostic and surgical technology
- More Trustpilot 5-star reviews than all other UK eye surgery providers combined
- Free initial consultations with no obligation and comprehensive aftercare support
What people say
Perfect vision achieved
Life-changing results
Professional surgeons
Excellent aftercare
Quick recovery times
Services
Laser eye surgery
Laser eye surgery permanently corrects vision impairments by reshaping the cornea using advanced femtosecond and excimer laser technology. This outpatient procedure treats myopia, hyperopia, and astigmatism, with 99% of patients achieving 20/20 vision. The treatment takes under 10 minutes per eye, using iDesign mapping for 25x greater precision than traditional methods. Ideal for active individuals seeking freedom from glasses or contact lenses.
Lens replacement surgery
Lens replacement surgery involves substituting the natural lens with premium synthetic intraocular lenses to correct vision at all distances. This procedure effectively treats presbyopia, cataracts, and extreme refractive errors unsuitable for laser treatment. With 100% of patients achieving driving vision standards, the 15-minute procedure uses advanced laser technology for precise implantation. Particularly beneficial for patients over 50 seeking long-term vision solutions.
Cataract surgery
Cataract surgery restores clear vision by removing clouded natural lenses and replacing them with premium synthetic alternatives. As the UK's leading private provider, we offer faster treatment than NHS waiting lists, with both eyes treatable on the same day. The procedure uses femtosecond laser technology for enhanced precision, achieving 100% DVLA standard vision outcomes. Multifocal lens options eliminate post-operative glasses dependency for most patients.
Questions
Am I suitable for laser eye surgery?
85% of patients are suitable following consultation. Suitability depends on eye health, prescription stability, and corneal thickness assessments.
What financing options are available?
0% APR for 10 months or interest-bearing plans up to 72 months, with minimum deposit requirements and credit approval.
How safe is lens replacement surgery?
With 100% of patients achieving DVLA driving standards post-treatment, our procedures maintain excellent safety records through advanced technology and expert surgeons.
What aftercare support exists?
Comprehensive aftercare includes regular progress checks, out-of-hours optometrist support, and guaranteed enhancements within 12 months.
Can I spread cataract surgery costs?
Yes, we offer flexible payment plans including 0% APR options to make private cataract treatment accessible for all patients.
Videos
Reviews (6)
Megan Hogan
Jun 06, 2022
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I went in yesterday to see if someone could quickly fix my glasses. The lens had fallen out and they were slightly crooked on my face. Addy fixed my issues no problem! I really appreciated her taking the time to do that. :
Eleanor Griffiths
Jun 03, 2022
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I went in for my glasses to be tightened up - Addy was great and even went a step further to understand what the problem was with the glasses falling off, and managed to make them fit me better on top of tightening to screws! Thank you Addy
Peter Shilleto
May 26, 2022
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Very impressive Opticians, staff were excellent from the moment l walked in, glasses were top class will be using optical express on a permanent basis, eye test very thorough come highly recommended.
Julian Chattin
Apr 01, 2022
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I popped into the York branch to get the arm.of my glasses straightened. It turned out that the hinge was damaged after I had bashed them. They spent ages between 2 of them trying to.fix the problem.until they managed it. Really excellent service, friendly and determined to fix it. Couldn't have asked for.more, and I'm.not even a customer. Outstanding.
James Blundell
Apr 01, 2022
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Really helpful. Carol fixed my Ray Ban glasses for free and didn't try to sell me new ones. I'd go back when I need new ones.
Mei Li
Mar 20, 2022
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The little screw in the frame of my glasses dropped. I went to two or three optical shops at York and was told that only the glasses with their brand could be fixed. I happened to enter OpticalExpress and told my trouble. Addy was very helpful and she fixed the problem without charging any fee. I was impressed by her smile and warm help. The other two staff in the shop were very friendly, too. Sometimes minor problems are very annoying. Addy made me feel better. Thanks.
