Independent Optician Reviews

Choosing an optician is an important decision. At our reviews centre you can read unbiased reviews about local opticians and optometrists to help you make better choice. If you are already a client, share your positive or negative expirience with others by writing an independent review about your doctor on our board.

Latest Reviews

We received fantastic service. The staff were extremely welcoming and make you feel very relaxed. The tests are very thorough and pick up problems early on. They are extremely good with my autistic son, even when they spotted a problem, they explained things well and my son remained calm

I have been going to Buchanan Optometrists for the last couple of years, initially to get help with dry eyes (now much improved), also for a sight test and most recently, to collect my new prescription sunglasses which I am delighted with. The dispensing optician was so patient and helpful

My experience was very acceptable couldn't ask for more. Also having the latest lenses and lots to choose from was great.

I have suffered with dry eyes for years. I write holiday brochures for a living and each day my eyes got very sore after only a few hours typing and driving to and from work became a nightmare due to the eyestrain caused by my condition. I reduced my hours and started working from home. This

I have been coming to Buchanan's a few years now. The staff are very friendly, helpful and patient. I feel that my glasses are a much more accurate prescription than I have had elsewhere, and they are also very good at helping me choose a pair of glasses that will look good.

This has been the worst optician experience of my life, and I am 65 yrs old! Beware of all the fancy sound bytes. The optician, Mr.Kenny, has the most apalling attitude towards you if you have a problem. I was told after my eye test that my specs would take 7-10 days. Nearly 5 weeks later they

Beware of Classic Eyes so called Comprehensive Eye Care Plan! Informed it will cover minor eye examinations or treatments after a first payment of £80 consultation fee. Consultation fee paid and plan taken out. Their brochure states: 'When you are a member of one of our schemes you

I first visited Buchanans 8 years ago and had excellent service, but as always the customer knows best so a couple of years ago I decided to try a well known high street brand to save some money. I'm now back with Buchanans and should never have changed, yes they may be more expensive but the

This is only the second time I have been to Buchanan's. As before excellent service. Although I was very early for my appointment Katherine made me feel very welcome offering Tea or Coffee while I wait. I wanted time to look at the enormous selection of frames which I could do in my own

Fantastic - True customer service! I am so glad I found Buchanan's - I brought my daughter here, she had been having problems at school. They were so welcoming and professional - and great coffee! Following her eye test, they explained to me that she needed glasses but also would benefit from

Just happened to stumble across this site and saw a bad review of Adam and felt it necessary to balance it with a very favourable one. I've been seeing Adam for all my optical requirements for many, many years and now my husband and children see him too. I have always found him and his practice

Found the owner to be arrogant, opinionated and unprofessional. Mr Simmonds told me the eye test was included in the package (I had bought expensive Lindberg acetate frames and lenses and a pair of Goldsmith sunglasses) but noticed he had added it to the receipt, which I got after I paid! He

I purchased 2 pairs of glasses, they arrived a week late. There was virtually no communication from the shop. This afternoon I went to collect the glasses - the shop was closed - earlier than the already ridiculous 16:45 closing time. Useless - go elsewhere.

Good Looking optics is a really fun place to get your eyes tested. They all make you feel welcome and they always want to have a nice chat with the customers. They are helpful and ready to answer all of your questions. They will do everything they can to make you feel welcome.

Goodlooking Optics is a progressive, modern company, which creates a buzz and a positive energy that radiates between its employees and customers. Being the only London finalists in the best new Business of the year award, we can assure you World Class Customer Service and promise you will

Made me feel very unwelcome and treated me like I was in the way. Wasted 3 hours of my time and even though I did as they requested by getting a signed copy of my eye prescription they still did not provide me with a pair of contacts. Poor timely decision making stills from the optician. She

Changing your optician is not quite as hard as changing your bank but it is close. I was finally messed around one too many time by my local Specsavers and decided to give Filey Opticians a go having heard good reports about them. I was not disappointed. From the initial phone I could see that

Found this company on Google as my wife, who is housebound to a disability, needed to update her varifocals. They put me in touch for a local optician to visit her to conduct the sight test. Although we had to pay privately the optician who came round was so much more thorough than the usual

I have only just recently started to use Pinders in Mansfield as my Optometrist after using the usual "chain-type" companies for spectacles, eye tests etc. All I can is "what a difference" and a very pleasant one too. Unlike going to one of the larger high-street chain-type opticians, there

Recently went to Goodlooking Optics in Enfield after trying out most of the other opticians in the town! They were fantastic! Not only was the eye test 1st class (they managed, unlike the other places i'd been, to find out what was wrong with my eye) but they also had a fantastic selection

First time I've used Harveys. A small practice with very high level of customer care. I had the most thorough eye examination, with clear comprehensive feed-back throughout. But this practice also has 2 qualified and experienced dispensers whose advice and guidance is so invaluable. The