Independent Optician Reviews
Choosing an optician is an important decision. At our reviews centre you can read unbiased reviews about local opticians and optometrists to help you make better choice. If you are already a client, share your positive or negative expirience with others by writing an independent review about your doctor on our board.
Such an amazing store with a beautiful range of glasses for everyone! They did my eye test so thoroughly and even explained a few bits here and there. A very homely store that'll make you feel warm and welcome as soon as you enter. Definitely worth the hour journey!
Excellent service. Glasses at the right price.
Great service as usual, I had excellent test and staff very helpful
Great experience from booking an appointment to collecting my new glasses and everyone was so friendly and helpful. My 5 year old also had his first eye test here and despite being a bit anxious beforehand had such fun he wants to go again!
Amazing staff, who always go above & beyond, to help as best they can! Thanks again for fixing Lewis' glasses & for being so understanding!
I have used Chelmer Village opticians for the past 6Years now. They have always provided me with the best quality care for my eye sight and contact lenses appointments. The opticians are very friending and always offer me extra checks if they think I need them. Moving on to the staff that
I am delighted and grateful to have such a kind, patient, professional and thorough ophthalmologist service. I really cannot fault them.
Knowledgeable staff, through examination, good explanation of tests and findings.
I have been a customer for 27 years and have always received excellent service. Staff all know you personally and nothing is too much bother. Introduced my husband and daughter from spec savers and both are now customers.
Lovely opticians, the service was excellent and I was welcomed in a very friendly way and treated very well throughout my whole experience there. I was also given a very thorough run-through of my options when it came to choosing frames for glasses. Will absolutely be using this place as my
My daughter Emma has hydrocephalus and has a shunt fitted from 11 days old. Emma has attended several clinics at the RVHSC and has received excellent care. We started taking Emma to Sinead just before her 4th birthday where she received the same level of care and understanding she has received
I have used this opticians for many years and I have always had very high standard of care and excellent quality prescription glasses the staff are first class and the service is the best in Falkirk I would highly recommend them to family and friends 100%
Bringing an excellent range of products and brands that typically can only be found in London to the Home Counties! However One Vision is more than that, the store environment and service is always excellent and way ahead of any other opticians in South Bucks. A pleasure to visit and my
This branch is run by Farooq who is charming and informative and delivers to time. Qasim is the optometrist and he is calm and thorough - he dealt with our three children
Have been a customer for over ten years. I am strongly myopic, so have specific needs and the practice has been meeting them exceptionally well. Everyone I have dealt with has been professional, attentive, and going an extra mile to make me happy. Not cheap, but gets a big Thumbs Up from
I have been using Buchanans for a few years, and having just had my check up wanted to write a review. They are friendly, the service is excellent, but the time they spent to explain to me what they were testing, how it worked, and go through the results with me was so incredibly reassuring,
Very helpful and accommodating
Having read other reviews of Buchanan Optometrists, I arrived there with pretty high expectations and I am pleased to be able to confirm that my expectations were not only met but exceeded. Having been very short-sighted and a contact lens wearer for many many years I have visited quite a
I recently had my eyes tested and needed a pair of transition lenses, which turned out to be perfect! Lovely and friendly warm welcome with a superb range.
My 15 year old daughter was referred to Buchanan by her school Longfield Academy who had concerns about possible dyslexia. We were concerned as parents but had always ensured her eyes were tested every year by Boots opticians! Well, she has a severe astigmatism in both eyes and the optician
I visited Buchanans after having experienced very poor service at a high-end chain opticians. From the moment I walked in the door, I knew this was going to be a very different experience. Everything is very well organised, the staff are very well trained, and totally focused on me as a
Brilliant eye examination from great people. First they wouldnt let me buy new glasses until my eyes settled after a major change in medication - huge respect to them for that. Every part of my examination done with great care and the after examination experience outstanding. Seeing brilliantly
Fantastic service, excellent lenses would not dream of going anywhere else
I sent my Silhouette sunglasses for a repair to Optique- Vision in Derby after searching the web trying to find someone who could do the repair in the UK (not an easy task). They informed me that they were not sure what could be done and contacted the manufacturer in Austria who said they could
I unfortunately split a contact lense shortly after arriving in Crieff for a holiday. Since I didn’t take glasses with me, I called P and A Eyecare on the off chance they would be able to help and I was delighted to hear that they could! I was hugely impressed with their customer service
I travelled all the way from London to Kent and I can say that I am a very satisfied customer. I got value for what I paid, staff are well polite and compassionate and professional optician. Even though it’s a couple of quid difference from other high street opticians, but I guarantee
I have been getting me eyetest and checkup with Tom for many years and i am very happy with the service i get from all the staff.They always put me at ease and treat me like one of the family and always ask how all the rest of the family are doing as they look after us all, and have done for
I cannot recommend Buchanans enough - the staff are so friendly and helpful, and I am so impressed with their level of expertise. Although I live some way away, it has really been worth the journey. I had been struggling to find glasses that I could get on with at local opticians, but for the
I have been a customer since 2003, and have found Alisdair and all staff to be consistently helpful, making extra effort to explain and advise the best options for me. The quality and choice of lenses and frames stocked are Premium with costs slightly higher than other brands. However - the
You are always made welcome at Buchanan Optometrists, you are treated as a human being not just a number and nothing is too much trouble for the staff, you even get offered a cup of tea or coffee.
A client since 2004, I have always been more than happy with the exceptional personal care that I've received from Alisdair and his team. High standards, cutting-edge technology, meticulous attention to detail and great aftercare are the norm. The ambiance is relaxed, the team always very
I have been with buchanan optometrists for many years. The service is excellent with thorough eye examination & very professional, knowledgeable and welcoming staff. Highly recommend.
I went firstly to Buchanans suffering with "dry eye". I then had to have an eye lasered at the local hospital after having a cataract done 2 years before, had my eyes tested again .. new glasses and it was great, I could see !! Everyone there is so nice, helpful and welcoming.
We received fantastic service. The staff were extremely welcoming and make you feel very relaxed. The tests are very thorough and pick up problems early on. They are extremely good with my autistic son, even when they spotted a problem, they explained things well and my son remained calm
I have been going to Buchanan Optometrists for the last couple of years, initially to get help with dry eyes (now much improved), also for a sight test and most recently, to collect my new prescription sunglasses which I am delighted with. The dispensing optician was so patient and helpful
Having had eye tests in larger organisations previously, it made a pleasant change to have such a personal service from start to finish. Ray and his team are second to none and I am delighted with my glasses. Thank you all for such an impeccable service.
My experience was very acceptable couldn't ask for more. Also having the latest lenses and lots to choose from was great.
I have suffered with dry eyes for years. I write holiday brochures for a living and each day my eyes got very sore after only a few hours typing and driving to and from work became a nightmare due to the eyestrain caused by my condition. I reduced my hours and started working from home. This
After purchasing glasses from Spec Savers and not be able to wear them and having an awlful after care experience, I decided to give a local company a try, hoping for a more personal touch and not being rushed... well I got it here, all the staff are lovely and listen to what you have to say
I have been coming to Buchanan's a few years now. The staff are very friendly, helpful and patient. I feel that my glasses are a much more accurate prescription than I have had elsewhere, and they are also very good at helping me choose a pair of glasses that will look good.
This has been the worst optician experience of my life, and I am 65 yrs old! Beware of all the fancy sound bytes. The optician, Mr.Kenny, has the most apalling attitude towards you if you have a problem. I was told after my eye test that my specs would take 7-10 days. Nearly 5 weeks later they
Beware of Classic Eyes so called Comprehensive Eye Care Plan! Informed it will cover minor eye examinations or treatments after a first payment of £80 consultation fee. Consultation fee paid and plan taken out. Their brochure states: 'When you are a member of one of our schemes you
I first visited Buchanans 8 years ago and had excellent service, but as always the customer knows best so a couple of years ago I decided to try a well known high street brand to save some money. I'm now back with Buchanans and should never have changed, yes they may be more expensive but the
This is only the second time I have been to Buchanan's. As before excellent service. Although I was very early for my appointment Katherine made me feel very welcome offering Tea or Coffee while I wait. I wanted time to look at the enormous selection of frames which I could do in my own
Fantastic - True customer service! I am so glad I found Buchanan's - I brought my daughter here, she had been having problems at school. They were so welcoming and professional - and great coffee! Following her eye test, they explained to me that she needed glasses but also would benefit from
This is hands down the best opticians I have been to. From the service, friendliness, and professionalism to the prices, quick service and aftercare I can't fault them.
I've been a couple of times to trial contact lenses, all the staff are very friendly and extremely helpful. Megan was very patient when teaching me to put them in and take them out. Tom is extremely professional and puts you at ease when examining your eyes.
Just happened to stumble across this site and saw a bad review of Adam and felt it necessary to balance it with a very favourable one. I've been seeing Adam for all my optical requirements for many, many years and now my husband and children see him too. I have always found him and his practice
Found the owner to be arrogant, opinionated and unprofessional. Mr Simmonds told me the eye test was included in the package (I had bought expensive Lindberg acetate frames and lenses and a pair of Goldsmith sunglasses) but noticed he had added it to the receipt, which I got after I paid! He
I purchased 2 pairs of glasses, they arrived a week late. There was virtually no communication from the shop. This afternoon I went to collect the glasses - the shop was closed - earlier than the already ridiculous 16:45 closing time. Useless - go elsewhere.