We can provide all of your optical and hearing needs including:
NHS eye tests
Sunglasses
Contact lenses
Children's eyecare
Varifocals
Prescription sunglasses
Designer sunglasses
Free hearing assessments
Ear wax removal
Ear stringing
Hearing aids

We value our patients and we are happy to provide you with any assistance and advice you need with an all-important smile.

Highlights, Specialties & Features

  • Award-winning

Professional Associations & Certifications

  • General Optical Council

Serviced Areas

  • Southwold, Halesworth, Saxmundham, Woodbridge, Framlingham, Lowestoft, Suffolk, Norfolk

Contact Details

  Website
  City Southwold
  Postcode IP18 6DJ
  Address 53 High Street
  Phone Number 01502723291

  • I would recommend this business

Last week I was staying in Warbleswick and had an unfortunate accident where I had fallen asleep on top of my glasses. Both arms threatened to become unhinged at any moment. The young manager at the Observatory could not have been more helpful. She spent a long time mending my glasses and would accept no money for this emergency first aid. So I did purchase yet another pair of reading glasses to add to my collection. But anyway a first class service, cheerful and totally professional. Thank you.

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Overall ratingExcellent

  • I would recommend this business

Popped in this morning as on holiday and the arms of my glasses needed adjustment. They very kindly sorted me out, and I could see lots of attentive service happening with the other clients in the shop while I waited. Their range of frames was far more interesting than the usual high street opticians!

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Overall ratingExcellent

  • I would recommend this business

What wonderful people! I was very worried I was losing the sight in one eye. They reassured me, fitted me in immediately, had all the latest scanners and were all just lovely people. Thank you!

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Overall ratingExcellent

  • I would recommend this business

Brilliant - a professional set up with friendly, informed and helpful staff. I had vitreous detachment last year, there were no opticians there when I phoned, I was told phone my doctor - they'll fit you in (they did) - if they can't I could have an appointment first thing next morning - they were very reassuring and it worked. All my other appointments have been reassuring with loads of help and no hard sell on frames - just friendly helpful advice. Keep up the good work!!!

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Overall ratingExcellent

  • I would recommend this business

Observatory opticians Southwold are amazing. They are kind, professional and efficient. When I had a problem with my eye they fitted me in immediately, checked me out and reassured me. In an era of big brands their professional but also very human approach is wonderful. They also happen to stock a great range of frames.

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Overall ratingExcellent

Customer Testimonials

This is the best opticians in the area in my opinion. Have been going there for many years. High tech equipment, coupled with old fashioned consistency. Many staff have been there for years! Always will give you the best deal and best sincere advice. Not just about the "money" but more about the "people"! (rare). Highly recommended by me and all my friends in the area.


Always found Observatory Opticians to give first class service. Have used them for many years. Staff friendly but more importantly explain options in a non pressurised manner. Fantastic range of frames and lenses. Most recently bought Zeiss Drive Safe Varifocals in Lindberg frames - very pleased. Highly recommended opticians.


I find all of the staff, friendly, helpful and very patient. Nothing is too much trouble and they certainly do go the extra mile for their clients. Give them a try.


Unlike some of the “chain” stores, you are always made to feel like an individual and the attention to detail and your personalised care is second to none.

Offices