All of your optical and hearing needs including:
NHS eye tests
Sunglasses
Contact lenses
Children's eyecare
Varifocals
Prescription sunglasses
Designer sunglasses
Free hearing assessments
Ear wax removal
Ear stringing
Hearing aids

Highlights, Specialties & Features

  • Award-winning

Professional Associations & Certifications

  • General Optical Council
  • Association of British Dispensing Opticians
  • Federation of Ophthalmic and Dispensing Opticians
  • Association of Optometrists
  • British Contact Lens Association
  • The College of Optometrists
  • NHS

Serviced Areas

  • Beccles, Bungay, Lowestoft, Carton Colville, Halesworth, Ditchingham, Harleston, Suffolk, Norfolk

Contact Details

  Website
  City Beccles
  Postcode NR34 9AB
  Address 1 Smallgate
  Phone Number 01502713370

  • I would recommend this business

My elderly mother had the most wonderful experience today. She was put at ease as soon as she arrived, ( anxious due to covid and bad past experience with eye tests), The staff were exceptional and really looked after her whilst testing her eyes and choosing new specs. Shes not on FB but asked me to write a review as she was so impressed. Well done Beccles team.

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Overall ratingExcellent

  • I would recommend this business

Went for an eye check today for the first time at observatory. All staff and OMP were very friendly and professional and I will be back for future eye tests. Really good experience!

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Overall ratingExcellent

  • I would recommend this business

Collected my new glasses and can't recommend enough. From start to finish everything was just so easy and all done under full covid guidelines.
Nothing is too much trouble for the staff who are very friendly, helpful,efficient and just awesome.
Thank you and can't recommended enough

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Overall ratingExcellent

  • I would recommend this business

Absolutely wonderful experience in Observatory this afternoon. To start with the new shop is absolutely beautiful, very spacious with decor to die for. The staff are fantastic and nothing is too much trouble. The service I received was 2nd to none from a thorough eye test with Rene to both Jacqui and Molly helping me to decide on frames. The customer service and attention detail is amazing!
Thank you! Can’t wait to pick up my new glasses! X
Ps the things they have put in place re covid is brilliant too!

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Overall ratingExcellent

  • I would recommend this business

My children came here through recommendation because one of them can get very anxious. They were superb. So I booked in myself after getting bad headaches and thought I may need a stronger lense. The eye test was very thorough, they explained things clearly and customer service was excellent. I would certainly recommend

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Overall ratingExcellent

  • I would recommend this business

Fantastic choice of Frames, Thorough sight test and AWESOME staff!!! What’s more to ask for

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Overall ratingExcellent

  • I would recommend this business

I couldn't recommend Observatory Opticians enough! Such a lovely atmosphere and the customer service is superb.
I was very nervous about having an eye test after going several years without one, and the optician, Rene, was really lovely and made me feel completely at ease!
I absolutely love my new glasses!
Thank you!!

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Overall ratingExcellent

  • I would recommend this business

My daughter who's 13 and I attended beccles branch and after a very bad experience from spec savers ! This was amazing the lovely optician made our visit easy... and Molly who helped us choose the frames was such a lovely girl helped us made us laugh and was highly professional! I would recommend this place !! Thank you so much!

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Overall ratingExcellent

  • I would recommend this business

I took my 8 year old daughter for an eye test today and she was very anxious due to two previous bad experiences at another opticians but I could not be happier with the service we received today. Will certainly recommend you and continue to use you. Thanks to all the staff at the observatory for giving my daughter a pleasant experience and taking the time to acknowledge her as a little person and letting her choose her glasses and give her opinion, also for during the eye test itself for making her feel comfortable and being patient with her. I only wish I had supported my local opticians instead of a chain in the first place. Thank you for getting her enthusiastic about wearing glasses again she can't wait to collect her new frames

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Overall ratingExcellent

  • I would recommend this business

My mum bought some new varifocal glasses and sunglasses and they are great! Such good quality and such great customer service. Julie helped us and she was really helpful finding frames that would suit my mum's face, be work appropriate and look stylish and the results are fantastic! We'd used another local opticians before but they were poor quality and bad customer service, whereas the Observatory were great and so much more friendly and helpful! Thank you!

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Overall ratingExcellent

  • I would recommend this business

I visited for the first time with 2 of my sons (9 and 11) in January and was really impressed. Both my sons had to have new glasses which was a first for the 9 year old. He decided on a very funky pair that were not only different but really suited his face and character. He loves them so much I didn't have any problems getting him to wear them and to top it all he can now see!!!
I went back today for myself and again was impressed with the service from all members of staff. It took me nearly an hour to find a pair of glasses that suited my face, the gentleman that was helping me was very patient and full of advice.
I am taking my 5 year old on Friday to have his first ever eye test which he is excited about. Will up date on his experience.

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Overall ratingExcellent

Customer Testimonials

This is the best opticians in the area in my opinion. Have been going there for many years. High tech equipment, coupled with old fashioned consistency. Many staff have been there for years! Always will give you the best deal and best sincere advice. Not just about the "money" but more about the "people"! (rare). Highly recommended by me and all my friends in the area.


Always found Observatory Opticians to give first class service. Have used them for many years. Staff friendly but more importantly explain options in a non pressurised manner. Fantastic range of frames and lenses. Most recently bought Zeiss Drive Safe Varifocals in Lindberg frames - very pleased. Highly recommended opticians.


I find all of the staff, friendly, helpful and very patient. Nothing is too much trouble and they certainly do go the extra mile for their clients. Give them a try.


Unlike some of the “chain” stores, you are always made to feel like an individual and the attention to detail and your personalised care is second to none.

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