Buchanan Optometrists are the most awarded opticians and optometrists in Kent. They have been in the top 5 best practices in the UK since 2008 and won the national optician awards 2015-2016, 2014, 2013 & 2012. Your eye care really couldn't be in safer hands. The latest 4D scanning technology from Heidelberg allows a view of the back of your eye and underneath your retina so any problems can be detected and treated early. The most advanced glaucoma detection and monitoring in the UK, the first opticians in the UK to offer triggerfish glaucoma profiling - potential saving 320,000 peoples sight. Meares-Irlen screening, overlays and lenses. Contact Lens consultations and supply. Kent's leading dry eye clinic - no longer suffer in silence.

The latest lenses giving you the crispest sharpest vision.

In addition to some of the best designer frames, we stock Lindberg, Tom Davies and can even design and hand make you a frame.

From the moment you walk through the door, you will realise you made the right decision - experience the relaxing atmosphere while we look after your sight.

Highlights, Specialties & Features

  • Glaucoma specialist
  • Contact Lens specialist
  • Dry Eye clinics
  • Irlen Screening
  • Meibomian Gland Dysfunction Treatment
  • Vista-Mesh Lenses
  • E-Scoop Lenses

Professional Associations & Certifications

  • College of Optometrists
  • Association of Optometrists
  • Association of Dispensing Opticians
  • GOC

Serviced Areas

  • Snodland, Maidstone, West Malling, Kingshill, London, Sevenoaks and the rest of Kent

Payment Options

  • Cash, Credit Card, Debit Card, Direct Debit

Contact Details

  Website
  City Snodland
  Postcode ME6 5NB
  Address Buchanan House, 56 Malling Rd
  Phone Number 01634 757227
  Fax 01634 244560

Products & Services

Frames & Lenses

The most important thing for you is that you feel comfortable in your spectacles, you wear them more than any other fashion item! We help you choose your frame. Our styling opticians are fantastic at finding things that suit you perfectly, taking into account your face shape, colouring and your own personal style. We want everyone to love your glasses - we build our business on reputation and recommendation - you being happy in your spectacles is the best recommendation we can get!


Eye Examinations

Eye tests should not just check your vision. Most eye conditions in their early stages have no symptoms (you can lose up to 40% of your visual field before you would notice it) . By having your eyes expertly examined, we can spot the earliest signs of eye diseases and can sometimes even prevent them from occurring at all. To best look after your eyes, we have invested to become one of the best-equipped practices in the UK, allowing detection of eye conditions such as glaucoma, diabetes, cataracts, vascular problems and macular degeneration earlier, preventing you having sight-threatening complications. Our highly qualified Optometrists do not just test your vision but also carry out a comprehensive ophthalmic examination.

  • I would recommend this business
  • Easy to get to & park, faultless service, thorough eye examination, fabulous choice of frames
  • (minor!) Out of normal business hours appointments

I visited Buchanans after having experienced very poor service at a high-end chain opticians.

From the moment I walked in the door, I knew this was going to be a very different experience.

Everything is very well organised, the staff are very well trained, and totally focused on me as a customer. Everyone in the practice is knowledgeable and everything was explained clearly from the eye examinations to the selecting of frames.

The optometrist carried out the eye examinations very professionally. There are additional examinations which provide in-depth scans of the eyes which I opted to pay for - something which I had not been offered in other opticians.

The wide selection of frames by high-end manufacturers, are dispensed by trained personnel who take a real interest in making certain that you are entirely satisfied.

I have a pair of varifocals and a pair of sunglasses that I am extremely happy with.

Value for moneyWorth paying a little bit more
Service & supportFaultless
QualitySuperb quality glasses & eye examinations
LocationEasy to find & a car park nearby
Overall ratingExcellent

  • I would recommend this business
  • Compassionate & Professional
  • Nothing

I travelled all the way from London to Kent and I can say that I am a very satisfied customer.

I got value for what I paid, staff are well polite and compassionate and professional optician.

Even though it’s a couple of quid difference from other high street opticians, but I guarantee you won’t be disappointed at all.

I strongly recommend.

Thanks.
One happy customer.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • High level of expertise and really friendly, helpful servic

I cannot recommend Buchanans enough - the staff are so friendly and helpful, and I am so impressed with their level of expertise. Although I live some way away, it has really been worth the journey. I had been struggling to find glasses that I could get on with at local opticians, but for the first time ever I have frames that fit me perfectly and glasses that are exactly right for my eyes from the moment that I put them on.

I need my glasses to work quite hard for me - working with a computer, fine detail, reading very small print and crafting in the evenings - and the staff really listened to my requirements and took great care to provide me with glasses that do what I need. They were also honest about what they can and can't do.

There is a huge choice of frames - and for the first time ever I had a choice of several that suited my non-average measurements. Great care was taken to ensure the frames fitted perfectly, and were the right sort for my features. I was also really impressed with the attention given to locating the different areas on the lens correctly, using a computer program to ensure complete accuracy, and thus avoiding the problems I have had in the past.

Buchanans may not be the rock-bottom cheapest on the market, but I think the high-quality service and real expertise and skill shown in ensuring that my glasses were perfect for me in form and function made it worth every penny. I wear my glasses all day, every day and getting it right has made such a difference to me - thank you!

Value for moneyNot the cheapest but totally worth the extra
Service & supportSo friendly and helpful
QualityAbsolutely the best optician you could hope for
LocationEasy to find and worth the trip
Overall ratingExcellent

  • I would recommend this business
  • Everything
  • None

I have been a customer since 2003, and have found Alisdair and all staff to be consistently helpful, making extra effort to explain and advise the best options for me. The quality and choice of lenses and frames stocked are Premium with costs slightly higher than other brands. However - the long term costs are actually lower, as they get is right first time, and they have lasted much longer, than when I had used alternative suppliers.
I have recommended many people to Buchanan, and all have noticed the difference in the facilities, modern equipment and the detailed eye tests that they received.
You will see the difference, if you use Buchanan Optometrists

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Better Srevice
  • none

You are always made welcome at Buchanan Optometrists, you are treated as a human being not just a number and nothing is too much trouble for the staff, you even get offered a cup of tea or coffee.

Value for moneymore expensive but worth it
Service & supportFantastic
QualityGreat
Location
Overall ratingExcellent

  • I would recommend this business

A client since 2004, I have always been more than happy with the exceptional personal care that I've received from Alisdair and his team. High standards, cutting-edge technology, meticulous attention to detail and great aftercare are the norm. The ambiance is relaxed, the team always very friendly, helpful and patient. I always recommend Buchanan Optometrists to friends, family, and colleagues, and they too have been extremely happy with the great service provided. Can't recommend highly enough.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

I have been with buchanan optometrists for many years. The service is excellent with thorough eye examination & very professional, knowledgeable and welcoming staff. Highly recommend.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • very good at what they do

I went firstly to Buchanans suffering with "dry eye". I then had to have an eye lasered at the local hospital after having a cataract done 2 years before, had my eyes tested again .. new glasses and it was great, I could see !!
Everyone there is so nice, helpful and welcoming.

Value for moneyThe most expensive glasses I have ever had, but really good
Service & supportCould not have been better
QualityGood quality frames and lenses used
LocationA bit of a nightmare parking, need 2 of you just in case you can't fin
Overall ratingGood

  • I would recommend this business
  • Autism friendly , amazing staff, thorough testing, great range of frames

We received fantastic service. The staff were extremely welcoming and make you feel very relaxed.
The tests are very thorough and pick up problems early on.
They are extremely good with my autistic son, even when they spotted a problem, they explained things well and my son remained calm throughout and was happy to let them carry out additional tests. In particular they made sure he understood everything they were doing and why.
We wouldn't go anywhere else.

Value for money
Service & support
Quality
LocationLots of free parking close by
Overall ratingExcellent

  • I would recommend this business

I have been going to Buchanan Optometrists for the last couple of years, initially to get help with dry eyes (now much improved), also for a sight test and most recently, to collect my new prescription sunglasses which I am delighted with. The dispensing optician was so patient and helpful during the process and really helped me find the right solution to suit my high prescription.

Many thanks to all the staff at Buchanans - you provide a really great service!

Value for moneyNot cheap but the quality and service are worth every penny
Service & support
Quality
Overall ratingExcellent

  • I would recommend this business
  • Knowledgeable practitioner

I have suffered with dry eyes for years. I write holiday brochures for a living and each day my eyes got very sore after only a few hours typing and driving to and from work became a nightmare due to the eyestrain caused by my condition. I reduced my hours and started working from home. This at least gave me flexibility because on some days my eyes were so painful that I couldn't work at all. It was the blepharitis which caused the most pain. My GP told me blepharitis was caused by bad eye hygiene. So it was my fault, was it? He gave me a leaflet on how to cleanse them properly and prescribed antibiotic eye drops. The cleaning routine was not very different to that which I already practiced and the antibiotic drops just made my eyes more sore.

For some time prior to this I had been using lubricating drops to alleviate the dryness. Instead of 3 times a day prescribed I was having to use them every couple of hours. This became ridiculous so eventually my GP referred me to an NHS eye specialist who gave me a very brief examination and asked me if I wanted punctal plugs. I thought it strange to be asked as I doubt whether many patients would have known what punctal plugs are but I had already researched this on Google. Punctal plugs are inserted in the puncti on the lower lid to keep tears in the eye. Well if the consultant thought this was the problem, who am I to argue?
I agreed to have these inserted.

Six months later the condition was unchanged. Unable to work properly, drive my car, watch TV, wear makeup, or be of good temperament towards family and friends I Googled 'dry eyes specialist Kent'.

Buchanan Optometrists was the first on the list so I booked an appointment. Alisdair was able to see me within a week and seemed to know exactly what he was doing at our very first appointment. He used state-of-the-art equipment and quickly discovered that my dry eye condition had been getting gradually worse over a period of many years. It was caused by meibomian gland dysfunction which is the blockage of the oil secreting ducts in the eyelid and the condition of mine had become so extreme that the ducts appeared to have dried up completely. Alisdair was concerned that the initial treatment he had in mind may not work because of the severity of the condition. However we decided to give it a go before moving on to another course of treatment which he could offer if this didn't work.

The results are amazing! Within six weeks i feel like a different person. My eyes feel great, I rarely use drops, I can work, drive, watch TV and have even started to wear eye makeup now and again. Everything I do is done cautiously as I cannot believe that this has happened. Thank you Alisdair, my hero. Everyone should hear about you and then there wouldn't be a dry eye anywhere.

Value for money
Service & support
Quality
Overall ratingExcellent

  • I would recommend this business
  • Friendly, helpful, patient staff and good glasses.

I have been coming to Buchanan's a few years now. The staff are very friendly, helpful and patient. I feel that my glasses are a much more accurate prescription than I have had elsewhere, and they are also very good at helping me choose a pair of glasses that will look good.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

I first visited Buchanans 8 years ago and had excellent service, but as always the customer knows best so a couple of years ago I decided to try a well known high street brand to save some money. I'm now back with Buchanans and should never have changed, yes they may be more expensive but the quality of service and customer care is second to none, I will not be changing again.

Value for money
Service & support
Quality
Location
Overall ratingGood

  • I would recommend this business

This is only the second time I have been to Buchanan's. As before excellent service. Although I was very early for my appointment Katherine made me feel very welcome offering Tea or Coffee while I wait. I wanted time to look at the enormous selection of frames which I could do in my own time with no sales pressure.
During the eye test I felt very relaxed and was made to feel totally at ease with the odd bit of banter.
Now for the good bit, choosing the frames and lens type. This was no contest as last time I had chosen the best of the best with their help.
Must admit went to "specsavers" last year and literally threw them back, not worth the effort.
If you want glasses then go to the best, I did!

Value for moneyNot cheap but worth every penny
Service & supportYou could not ask for better
QualityExceptional quality
LocationFree Parking near by, definately a plus
Overall ratingExcellent

  • I would recommend this business
  • Lovely people, amazing service, lovely with children and great coffee!

Fantastic - True customer service! I am so glad I found Buchanan's - I brought my daughter here, she had been having problems at school. They were so welcoming and professional - and great coffee! Following her eye test, they explained to me that she needed glasses but also would benefit from a test for dyslexia. We ended up with specially tinted glasses which have helped her reading ability amazingly.

She is now outperforming all her friends at school! Needless to say my husband and I are now converts too and have some beautiful new glasses. I have been so impressed with their professionalism and quality. I was amazed at the amount of advanced equipment they have - I even got to look at the back of my eyes in 3D - all I can say is you have got to go to Buchanan's!

Value for moneyCertainly value for money - not cheap but worth every penny
Service & supportBest I have received in years
QualityTheir passion for quality is amazing
LocationEasy to get to
Overall ratingExcellent

Customer Testimonials

I have been with Buchanans for many years, ever since Alistair established the business in Snodland. I wouldn't entertain going anywhere else. The professionalism of all the staff, and quality of treatment has always been first rate. And, their ongoing care, expertise, plus cutting-edge screening equipment picked up glaucoma early enough to effectively save my eyesight. You can't put a price on that. And the coffee is pretty good too !


We received fantastic service from Buchanans right from the first email to my sons appointment today, thoroughly recommend

Videos

Paul McKenna and his new couture Spectacles/Glasses from Buchanan Optometrists

Paul McKenna describing his experience getting his couture spectacles from Buchanan Optometrists. He loves his new glasses!

Photo Book

Social Activity

Do your eyes always feel tired? Your eyes are likely to be dry and these 7 top tips could solve your problems. http://www.optometrists.co.uk/news/Articles/7_Top_tips_to_help_dry_eyes/
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A treat on world sleep day. Spectacle lenses that can help you sleep better. http://www.optometrists.co.uk/news/Articles/New_Lenses_Can_Help_You_Sleep_Better!/
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It's a beautiful day. Don't get wrinkles by squinting in the sun- Get summer ready. Come in and see our huge... https://t.co/QKVeFGo8D6
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Today is national no smoking day. We won't lecture about the dangers of smoking but if you have a friend who needs a little bit of motivation to help give up then here's a few facts you could forward to them that may help. *Smokers are 42 % more likely
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It's been a hectic 10days in Buchanan Optometrists. Alisdair was lecturing at Moorfields about dry eyes when he found out he has been nominated as Optometrist of the year at this years Optician awards. We have also taken delivery of our brand new dry
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For those seeking a sophisticated, elegant frame the new Chopard frames offer a unique look. Pop in and see the... https://t.co/nQmG0VWLUY
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EyeCare makeup is free from animal ingredients and chemical additives and contains no parabens, lanolin, nickel,... https://t.co/jXXpboiZ5E
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@24HourPrintline thanks very much
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